Advance Performance | Customer Service
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Customer Service Tag

“A smile is the universal welcome.” - Max Eastman In Nick Bishop’s recent article “The Twelve Feet Rule”, he examined the importance of the initial recognition between the customer and employee. This time, he explores the importance of a genuine smile in making a great first...

“I truly believe that if you take care of your employees they will take care of your business.” – Richard Branson “Winning Culture” has been a popular business term in the past few years often linked with the company names of the moment – Google, Apple,...