Do you ever feel let down by somebody at work? Do you feel that not everyone accepts and takes responsibility? Heather is often asked by organisations to help them work out this issue which can deeply affect results, a team's motivation and morale, relationships, and...
In 2001, just after he took over the small family business, Dani Reiss decided to rebrand “Snow Goose” to “Canada Goose”, and commit to always producing their key product, parkas, in Canada. By identifying this clear purpose of quality homegrown apparel, Reiss formed the strategy...
Call upon your persuasive powers to get the job done I am delighted to have a new article Tapping into the Power of Influence published in the Leadership section of Executive Secretary magazine. I hope the excerpt below inspires you to click to read the full article and discover how C.L.U.E. can...
Resilience is a regular speaking topic for our director Heather Wright as the skill is one of the key indicators of success, strong leadership, and enables the individual to deal more effectively with change, challenges, and manage stress levels. It is defined as the ability to cope...
Howard Schultz carries a key with him, the key to the Seattle waterfront store where Starbucks started. This coffee place has been preserved as it was in 1971, never changed, as a reminder of the company’s roots and purpose, its values, and its history. He...
What would be your ideal organisation to work for? Somewhere innovative, nonhierarchical, a place where you can voice your ideas, where you can experiment? Somewhere "fun"? Most people would choose an organisation with those traits - with an innovative culture like Apple or Google. But...
Hotel Chocolat is not only the favourite British luxury chocolatier, the company is setting the standard on the employment rights of the cocoa farmers who produce the key ingredient of our favourite guilty pleasure. This month, the 2018 Cocoa Barometer published its report on the workers...
The term Self Care or Self Compassion has become a trend on social media and in self help media. What does the term Self-Compassion mean, and how does it benefit us professionally? In her excellent introduction to Self-Compassion, Dr Kristin Neff explains that having compassion is essentially being...
These last few weeks has seen the release of the film First Man which charts Neil Armstrong journey to travel in space and become the first man to step foot on the moon. Who was the second man? Those of us of an age will know he was Buzz Aldrin....
Christine Porath asks the viewers a vital question at the beginning of her Ted Talk on civility: Who do you want to be? “Who do you want to be? It's a simple question, and whether you know it or not, you're answering it every day through your actions. This one question will...