Would it surprise you to know that the key to being successful at selling is not the gift of the gab but actually the love of listening? In Heather's new video she explains the importance of learning to listen to your client's needs and language so...
Let's be honest, everyone has probably worried about an upcoming presentation. We all want to do our best and show the best versions of ourselves, don't we? We feel more confident when we are prepared. How do we ensure our presentations are more interesting and engaging?...
Learning from failure is important. Learning from life experience is just as important. How do you learn from a potentially fatal car crash? When this happened to Heather several years ago, her work on resilience, positive thinking and taking control of the controllables proved to be...
How do we stay resilient during our difficult times? Or when we have extra responsibilities at the same time that we need to meet important deadlines? How do we stick to our positive habits each day and each week? We need to keep our energy levels...
Did you know that there are at least 9 ways to measure people's intelligence?As a society, we often measure our intelligence by the way we were tested at school which means we are missing out on a richness of talent in other areas. You...
Happy New Year everyone! I hope you all had a peaceful, healthy and enjoyable festive holiday. Well, it's 2022 already. New calendars, new diaries, new plans, and that question "Have you made any New Year's Resolutions?" There is a lot of social pressure to conform to...
How many times during any month do you think “I would love to know how to do that!” – If we are alike then it happens loads, when you are watching someone effortlessly play the piano – “I’d would love to be able to play...
As we start back for the full first week of 2020, it’s a return to routine and our comfort zone of daily habits to boost us during our working day. Whether it is buying a latte on the way to the office, or justifying the...